Start find, buy and sell with us!

This Privacy Policy explains how Eagle Mount Technology Pty Ltd (“Dealin”, “we”, “us”,“our”) collects, uses, stores and discloses personal information when you use www.dealin.com.au

By using Dealin, creating an account, or interacting with the platform, you agree to this Privacy Policy.

1. Who We Are

dealin.com.au is owned and operated by:
Eaglemount Technologies Pty Ltd
ABN: 4969 1413 199
Website: https://www.dealin.com.au

Dealin is an online marketplace platform that connects buyers and sellers. We provide the platform only and are not a party to transactions between Members.

2. What Personal Information We Collect

We only collect personal information that is reasonably necessary to operate the Dealin platform.

Information You Provide

This may include:

  • Full name or business name
  • Email address and phone number
  • Account login details
  • Business details (if applicable)
  • Listings, photos and descriptions
  • Messages and communications with other Members
  • Support requests and feedback

Automatically Collected Information

When you use Dealin, we may collect:

  • IP address
  • Device and browser information
  • Log data and usage activity
  • Cookies and similar technologies

Payment Information

All payments are processed through Stripe Payments Australia Pty Ltd.

  • We do not store your full card or bank details
  • Stripe collects and processes payment information directly
  • We may receive limited transaction information (such as payment status, amount, and reference IDs)
3. How We Use Your Information

We use personal information to:

  • Create and manage Member accounts
  • Enable listings, enquiries and transactions
  • Facilitate payments via Stripe
  • Communicate with you about your account or activity
  • Provide customer support
  • Improve, maintain and secure the platform
  • Detect, prevent and respond to misuse or fraud
  • Meet legal and regulatory obligations

We do not sell personal information.

4. How We Share Personal Information

We may disclose personal information only where reasonably necessary, including to:

Service Providers

Trusted third parties who help us operate Dealin, such as:

  • Hosting and infrastructure providers
  • Analytics and security providers
  • Stripe, for payment processing

These providers are required to handle information securely and only for authorised purposes.

Legal & Safety Reasons

We may disclose information where required or permitted by law, including:

  • To courts, regulators or law enforcement
  • To comply with legal obligations
  • To investigate suspected fraud, illegal activity or breaches of our Terms
  • To protect the rights, safety or property of Members, Dealin or the public
5. Stripe & Payments

All payments on Dealin are handled through Stripe Payments Australia Pty Ltd.

By using payment features on Dealin, you also agree to:

  • Stripe’s Services Agreement
  • Stripe’s Privacy Policy

Stripe may store and process personal information outside Australia in accordance with its policies and applicable laws.

Dealin is not a bank or financial institution.

6. Cookies & Analytics

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences.
  • Understand how users interact with Dealin
  • Improve performance and user experience

You can manage cookies through your browser settings, but some features may not work correctly if cookies are disabled.

7. Marketing Communications

We may send you:

  • Account-related emails
  • Platform updates
  • Service announcements

We may also send marketing communications where permitted by law. You can opt out ofmarketing messages at any time using the unsubscribe link or by contacting us.

We will not spam you.

8. Storage & Security of Information

We take reasonable steps to protect personal information from:

  • Misuse
  • Loss
  • Unauthorised access
  • Modification or disclosure

This includes administrative, technical and physical safeguards.

No system is 100% secure, but we work hard to keep your information safe.

9. Access, Correction & Deletion

You have the right to:

  • Access personal information we hold about you
  • Request corrections if information is inaccurate
  • Request deletion of your account and personal data (subject to legal requirements)

To make a request, contact us using the details below. We may need to verify your identity before responding.

10. Retention of Information

We keep personal information only for as long as:

  • Needed to operate Dealin
  • Required by law or regulation
  • Necessary for dispute resolution or enforcement

Some information may be retained even after account closure where legally required.

11. Overseas Disclosure

Some service providers (including Stripe) may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled in line with Australian privacy laws.

12. Children’s Privacy

Dealin is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

If we become aware that we have collected such information, we will take steps to delete it.

13. Complaints

If you have a privacy concern or complaint:

  • Contact us first so we can try to resolve it
  • If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC)
14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are significant, we’ll try to notify you. Continued use of Dealin means you accept the updated policy.

15. Contact Us

For privacy questions, access requests or complaints, contact:

Privacy Officer
Dealin Australia - Eaglemount Technologies Pty Ltd
Email: info@dealin.com.au
Website: https://www.dealin.com.au